ICS 606 · PRODUCTION SUPPORT
How do you support Intercompany Sales in production?
Start with the last document both companies trust. Follow the Branch customer sale, Branch procurement, Affiliated Supply fulfilment, internal invoice, and customer billing chain until the expected next evidence is missing, late, or inconsistent.
ICS EVIDENCE CHAIN
Trace one order through both companies
The external sale is valid only when it agrees with Branch procurement, Affiliated Supply delivery, and intercompany settlement evidence.
- 01Branch demand & procurementSource
- 02Affiliated Supply orderCommitment
- 03Delivery / PGIFulfilment
- 04Intercompany invoiceSettlement
- 05Branch MIROPayable
- 06Customer billingReceivable
SUPPORT OPERATING LOOP
Correct the owner before the downstream result
State the customer impact
Capture the Branch sales order, customer, material, quantities, dates, and whether the break is demand, fulfilment, settlement, or billing.
Find the last trusted record
Follow Branch sales order → PR → PO → Affiliated Supply order → delivery and PGI → internal billing → Branch invoice verification → customer invoice.
Choose the owning layer
Separate Branch sales and purchasing, Affiliated Supply order and warehouse execution, cross-company messaging, Finance, tax, and customer billing.
Test the missing transition
Compare references, quantity, value, currency, dates, status, output, and accounting evidence on both sides of the boundary.
Repair from the source outward
Correct the owning document, then prove the complete Branch and Affiliated Supply chain agrees again.
FIRST SUPPORT DECISION
Which truth is broken: Branch demand, Affiliated Supply fulfilment, internal value, or customer sale?
Customer sales order, TAS and schedule-line result, credit status, PR, PO, and expected supplier invoice.
Internal sales order, delivery, stock availability, picking, PGI, shipment evidence, and intercompany billing.
Branch PO invoice, payable, customer billing, receivable, tax, transfer price, currency, and reconciliation.
ICS DIAGNOSTIC PLAYBOOKS
Follow the boundary that failed
01 · Branch order has no PR or PO
Trace: sales item and schedule line → TAS → source and credit status → PR creation → purchasing release and PO output. Correct the sales or sourcing cause before recreating downstream documents.
02 · Affiliated Supply cannot fulfil or ship
Trace: Branch PO and message → Affiliated Supply order → material, plant, ship-to, ATP, delivery, picking, and PGI. Resolve the first unavailable or inconsistent supply record.
03 · PGI occurred but Branch cannot process the internal invoice
Trace: Affiliated Supply delivery and PGI → intercompany billing → invoice output or interface → Branch PO reference → MIRO quantity, price, tax, and block status.
04 · Customer billing is not due after supplier invoice
Trace: Branch sales item → billing relevance and invoiced quantity → PO invoice verification → invoice reference → billing-due list.
05 · Internal and external values do not reconcile
Trace: transfer price and currency → Affiliated Supply receivable → Branch payable → customer price, tax, revenue, and receivable.
ICS SUPPORT MOMENT
Affiliated Supply shipped, but the Branch cannot invoice the customer
Confirm delivery and PGI, then internal billing and invoice reference, followed by Branch invoice verification and the sales item’s billing relevance. The first missing reference identifies the repair owner.
- Preserve the last mutually trusted document.
- Correct the company and object that own the first failed transition.
- Reconcile delivery, internal settlement, and customer billing before closure.
Use 101 for the commercial model, 202 for mechanics, 303 for execution, and 404 for designed controls.