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MODULE TOPICExplore the capabilities that make S2C work

S2C 202 ยท MONETIZE

What makes service work billable?

Billing uses confirmed labor, parts, expenses, fixed-price terms, warranty, or contract entitlement to calculate the customer charge.

How SAP controls it

Billing relevance, DIP profiles, pricing, warranty rules, revenue accounts, tax, and billing plans determine value.

Example

Warranty covers the part but not travel, so only the approved travel charge reaches billing.

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Compare how the shared service promise executes when equipment comes to the service centre or technicians go to the customer site.

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