ORDER TO CASH · FULFIL
What happens from delivery to goods issue?
The outbound delivery turns a confirmed sales promise into controlled warehouse work. Post goods issue is the consequential event that records the stock leaving the business.
PROCESS ROLE
Delivery coordinates execution; PGI records the hand-off
The delivery groups due order items into a shipping document with dates, route, shipping point, picking, packing, and goods-movement status. Physical work may happen before PGI, but book inventory and the normal cost-of-sales posting change only when goods issue is posted.
OPERATIONAL FLOW
What happens in SAP
Read the sequence as one connected business event, not as isolated transactions.
Select executable demand
Confirmed, delivery-relevant order items enter the due list when dates, blocks, and document status allow fulfilment.
Create the shipping document
SAP copies quantities and partners, then determines shipping point, route, dates, delivery items, and warehouse-relevant data.
Pick, pack, and stage
Warehouse teams confirm the correct material, batch or serial numbers, quantities, handling units, and readiness to depart.
Record goods issue
PGI reduces stock, completes the logistics hand-off, updates document flow, and normally posts inventory credit and cost-of-goods-sold debit.
DESIGN & CONTROL
What shapes the result
These controls work together; a locally correct setting can still produce the wrong end-to-end outcome.
Shipping determination
Delivering plant, shipping condition, loading group, route inputs, and calendar rules must resolve to an executable shipping point and schedule.
Warehouse readiness
Delivery type, item category, picking relevance, storage location, batch, serial, packing, and status rules decide what must be complete before PGI.
Goods-movement integrity
Movement type, quantity and date controls, stock availability, posting period, and automatic account determination protect inventory and financial impact.
DIAGNOSTIC EVIDENCE
Prove what happened across logistics and Finance
A green delivery status alone is not enough. The physical quantity, inventory movement, accounting entry, and successor documents must tell the same story.
Due date, picked and packed quantity, batch or serial assignment, goods-movement status, blocks, and actual GI date.
Material document, movement type, plant and storage location, stock reduction, valuation quantity, and reversal history.
FI document, inventory and COGS accounts, amount, currency, profit center, posting period, and reference to the delivery.
PROJECT MOMENT
A short pick changes the commercial story
The order confirms 50 chairs, but the warehouse finds only 48 in the bin. The delivery is adjusted and PGI posts 48. Billing must follow the fulfilled quantity while the remaining two stay visible for replanning or rejection.
- Picked equals shipped
- Stock falls by 48
- COGS matches valuation
- Two units remain explainable
See how these module capabilities connect across fulfilment branches, logistics documents, accounting entries, billing, and clearing.