TM 303 · PRACTITIONER PROCESS MAP
How does a TM practitioner run the transport day?
Protect the delivery promise by working the first broken commitment. Demand release, planning, carrier acceptance, warehouse readiness, execution, and settlement each need different evidence and a named recovery owner.
OPERATING RHYTHM
Work the earliest broken hand-off
Do not start with the last red status. The earlier decision that lost feasibility is usually cheaper and safer to recover.
- 01RELEASEDemand ready?
Review new, changed, cancelled, and failed freight-unit demand.
- 02PLANCapacity feasible?
Work unplanned freight, constraint exceptions, and service risks.
- 03COMMITCarrier accountable?
Manage tender response, rejection, timeout, and alternate capacity.
- 04MOVEPhysical and event proof aligned?
Reconcile warehouse readiness, loading, departure, arrival, and changes.
- 05CLOSECost reconciled?
Resolve charge, settlement, purchasing, and invoice exceptions.
DIAGNOSTIC EVIDENCE
Ask the question at the correct layer
Transport problems become recoverable when the team checks the decision, source data, document, and event evidence in that order.
Requested versus planned versus committed versus actual dates, quantities, and stops.
Unplanned freight, utilization, rejected tenders, late readiness, and missed milestones.
Expected charges, settlement status, invoice variance, accrual, and unresolved accessorials.
Design the data, rules, documents, integrations, controls, and recovery evidence.